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Sheltered Housing

There are a number of sheltered and supported housing schemes in the borough.

These are ideal for people aged 55+ or whom might have a need for this type of accommodation, for example people with a Learning Disability.

It is independent living in a comfortable, vibrant and secure environment offering you the opportunity to socialise and get involved with leisure activities when you choose.

The accommodation is self-contained with:

  • one or two bedrooms
  • a lounge, or a bed-sitting room
  • kitchen
  • bathroom facilities

Some properties have a Scheme Manager to ensure the smooth running of the building and support the residents where possible.

For added peace of mind, there is a 24 hour alarm service that enables residents to summon help in an emergency.

This is monitored by the Scheme manager or, when they are not on duty, by CareCall who provide a mobile warden response 24 hours a day, 365 days a year.

The sheltered accommodation owned by the Council and other properties in Newham are managed by other local Housing Associations, or Registered Social Landlords (RSLs).

You can contact the local Housing Associations or Registered Social Landlords (RSLs) directly. They will also be able to give you details of suitable accommodation available in your chosen area.

FirstStop Advice

FirstStop Advice is a comprehensive one stop advisory service for older people, their families and carers covering all aspects of housing, support and care.

Follow the link below to visit their website or phone their helpline on 0800 377 7070 for general advice about your housing options.

FirstStop Advice website

How to access this service

You can contact the Housing Associations or RSLs directly, or you can contact

Access to Adult Social Care Team
Call: 0208 430 2000 Option 2
Text phone:18001 020 8430 2000

Opening hours
Mon-Thurs 9am-5pm
Friday 9am-4.45pm

When you contact us we'll discuss your situation over the phone to talk about your needs and discuss what is available to help you.