Our Emergency Duty Team operates outside normal office hours, including evenings, overnight, weekends and Bank Holidays.
We provide an emergency service for children and families, older people and people with disabilities.
All members of the team are qualified and experienced social workers and are also Approved Social Workers who can carry out emergency assessments under the Mental Health Act 1983.
We have one worker on duty at all times. We consider an emergency to be anything that cannot wait until the next working day.
You can contact us on the Council`s out of hours number: 020 8552 9587. We will then be paged and a social worker will call you back as soon as possible