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We have followed WCAG 2.0 guidelines and worked with customers to try and make our website as accessible as possible.

We want everyone to be able to easily:

  • navigate within and between pages to find what they are looking for
  • recognise, understand and use the information on a page

We understand that this can be difficult for people who:

  • can’t see very well
  • are blind
  • can’t hear at all or very well
  • find it hard to use a keyboard or mouse
  • find interpreting words/ text difficult

If you can’t see very well

You can change the text / background colours and increase the text size using the icons at the top right of the page.

If you are blind

We have BrowseAloud on the website which allows you to listen to, rather than read the content of our website.

To use BrowseAloud, click on the orange icon with the headphones in the bottom left of the page.

BrowseAloud – More information

If you use British Sign Language (BSL)

You can use BSL Live to connect to a SignVideo interpreter through a video call, the interpreter will be able to view the same webpage as you and interpret the content for you.

They can also call the Access to Adult Social Care Team for you if you have further queries or need to discuss your care needs.

To use BSL Live click on the Sign Video icon in the bottom left of the page.

BSL Live – more information

If you find a keyboard or mouse difficult to use

We have tried to make the website as simple as possible to minimise the need to use the keyboard.

We have made all links as large as possible and content static to make it easier to use a mouse.

You can use a touch screen device to use the website.

If you find interpreting words / text difficult

We have tried to keep our writing style easy to understand by:

  • reducing the length of sentences and paragraphs
  • keeping the words we use simple
  • trying to provide East Read content where possible.

Further accessibility improvements

We are always working on making our website more accessible and welcome feedback and suggestions. If you would like to contact us please use the website feedback link in the footer.​​​