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Carers discount card

Unpaid carers

There are over 24,000 carers in the London Borough of Newham, who help other people, usually relatives or friends, in their day-to-day lives.

The support these unpaid - or informal - carers provide includes helping people to:

  • get dressed
  • wash
  • go to the toilet
  • cook
  • clean
  • manage budgets

This support is invaluable, but it is not without cost.

Cost of caring

We know caring can:

  • take its toll on carers’ emotional and physical health
  • lead to social isolation
  • result in higher utility bills
  • increase transport costs
  • increase shopping bills
  • restrict some people’s ability to work
  • have knock on-effects for families long-term finances

According to Carers UK, around half of carers say they struggle to make ends meet.

Newham Carers Discount Card

The London Borough of Newham and Newham Clinical Commissioning Group have considered how our whole community can do more to support and recognise the invaluable contributions of our unpaid carers.

In partnership with local businesses, we would like to introduce a Newham Carers Discount Card.

The card will only be available to carers who:

  1. are unpaid for their caring role
  2. have completed a carers assessment
  3. are registered with the Local Authority

The card will entitle cardholders to an agreed reduction in the cost of a service or good at participating businesses.

Participating businesses can decide the size and type of the discount (i.e. percentage or cash reduction).

Carers with the discount card will be offered the agreed discount on presentation of the card.

Details of participating businesses

Joining the scheme


The Card will be available to carers aged 11 and over. Young carers will have a different card and the adult carers aged 18 and over will have a card called ‘Newham Carers Card’.

If you are an unpaid carer and are not registered with the local authority you will need to contact the Access to Adult Social Care Team to request a carers assessment.

Access to Adult Social Care Team
Call: 0208 430 2000 Option 2
Text phone:18001 020 8430 2000

Opening hours
Mon-Thurs 9am-5pm
Friday 9am-4.45pm
If you have had a carers assessment, please complete the Carers Discount Application form:

Carers Discount Card Application Form


If your business would like to participate in the scheme you need to complete the Business Application Form and follow the instructions.

Business Application Form