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End of Life Care

End of life Care helps all those with an advanced, progressive, incurable illness to live as well as possible until they die. It identifies and meets the supportive and palliative care needs of the patient, carer and family to be identified and met throughout the last phase of life and into bereavement.

It includes:

  • management of pain and other symptoms
  • the provision of psychological, social, spiritual and practical support

End of Life Care also seeks to incorporate patient choice, offering individuals the opportunity to consider:

  • the type of care that is offered to them
  • where they wish to be when they die.


Who is it for?

In Newham, End of Life Care:

  • is provided to people over the age of 18 who are residents of the London Borough of Newham
  • covers care provided in people's own homes, hospital, hospice or care home;
  • is provided within the last year of life.


What is available?

The care offered depends upon the support required and can be provided by a variety of different professionals including:

  • GPs
  • nurses
  • therapists
  • support workers
  • social workers

Community nurses can also provide nursing care in the person's home, giving carers a valuable break from their caring responsibilities, if they wish.

The main providers of End of Life Care are:

  • Newham University Hospital Trust
  • East London Foundation Trust Community Health Services
  • St Joseph's Hospice.

The following support is available:

  • Management of pain or symptoms (palliative care)
  • Help to adjust to living with a life limiting illness
  • Information to help make decisions about care and treatment
  • Advice on benefits and financial assistance
  • Spiritual support
  • Palliative care provided by St. Joseph's Hospice

In Newham, the aim is to provide End of Life Care in line with the national care pathway, consisting of the following key elements:

Step 1: Discussions as the end of life approaches
Step 2: Assessment, care planning and review
Step 3: Co-ordination of care
Step 4: Delivery of quality services in different settings
Step 5: Care in the last days of life
Step 6: Care after death

Two End of Life Care 'tools' are available and should be used to ensure the best practice:

  • The Gold Standards Framework (GSF) is used by healthcare professionals to assess whether someone is approaching the last year of life;
  • Preferred Priorities for Care (PPC) are used to help people plan in advance where they want to be when they die. Families/carers will also be involved in discussions, if people wish;


How much does it cost?

There is no cost for the health care provided by the NHS, which depending on the severity of people's health needs can extend to cover the last few weeks (and sometimes month) of life.

Where local authority social care is needed, there may be a cost in line with the council's charging policy.


Social care charges-more information



How to get in touch

The starting point should be your GP, who will assess your need for care and refer you to the relevant services.
If you are not registered with a GP, you can find out about GP practices near where you live by clicking on the directory link below and entering your postcode.

GPs in Newham



Useful Contacts

Newham Extended Primary Care Teams (and Virtual Wards)

Community health services in Newham are organised into four Extended Primary Care Teams, made up of nursing, therapy and support staff and working closely with local GPs. The teams are based in:

  • North West: Vicarage Lane Health Centre
  • North East: The Centre, Manor Park
  • Central: East Ham Care Centre
  • South: Appleby Health Centre

Each team provides the majority of community health services for people aged 16 years or over, living in their area. All teams can be contacted via the Ward Clerk:
Call: 0208 475 2090
Monday to Friday - 8.00am-10.00pm
Saturday and Sundays - 8.00am-4.00pm

Newham University Hospital NHS Trust
Glen Road
London
E13 8SL
Tel: 020 7476 4000

Visit the Newham University Hospital Website


For a list of useful organisations click on the directory link below and enter your postcode:


End of Life Care services in Newham
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