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Carers Assessments

What is a Carers Assessment?

A Carers Assessment is simply a discussion with you that will help us understand the:

  • physical
  • emotional
  • practical

impact that caring has on your life and to ensure that your needs are taken into account.

This can be carried out at the same time as the assessment of the person you care for, or can be done separately and privately.

You have the right to an assessment if you are providing unpaid support to someone else or if you are about to start caring.

Also, as a carer, you have a right to have your needs considered when decisions are being made about support for the person you care for.

During the assessment, you will have the opportunity to tell us about:

  • whether you are able or willing to carry on caring
  • the impact of your caring role on your health and well being
  • things that you want to achieve in your day-to-day life
  • whether you work or want to work
  • whether you want to study
  • whether you want to do more socially.

The Support for Carers leaflet gives more information on what a carers assessment is and what what you can expect before and after it.

Support for Carers Leaflet PDF

Who can have a Carers Assessment?

Everyone who appears to have needs for support should be offered an assessment by Adults Social Care.

As a carer you will be entitled to an assessment regardless of:

  • the amount or type of care you provide
  • your financial means
  • your level of need for support whether or not the person you care for has had a community care assessment/needs assessment
  • if the person you care for is not eligible to receive services from us

The assessment could be done:

  • face-to-face
  • over the telephone
  • online
  • via supported self assessment

We will use the assessment to identify your support needs, and to discuss how these could be met.

This might mean that we will provide support to you, or if you are not eligible for social care support, we will provide information, advice and guidance on alternative ways of getting the support you may require.

How much does it cost?

There is no charge for a carers assessment or information and advice.

Currently there is also no charge for any support services that we agree you will need to help you continue caring.

Please note that our Charging Policy is under review and this may change in the future.

If you receive services from a local voluntary organisation these are also generally provided free of charge.

How to get in touch

For carers who feel they need some support in their caring role, the Access to Adult Social Care Team is the first point of contact for all referrals and general enquiries.

Access to Adult Social Care Team
Call: 0208 430 2000 Option 2
Text phone:18001 020 8430 2000

Opening hours
Mon-Thurs 9am-5pm
Friday 9am-4.45pm

When you contact us we'll discuss your situation over the phone initially, to:

  • establish who you are caring for
  • how much support you provide
  • agree when and where the Carers Assessment will take place
  • who will be present at the assessment
  • provide information, advice and guidance on the support that may be available to you and how to access this.

Carers charter - more information

Request a carers assessment online​​​​​​