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How we work out what you will pay

In this section you will find the answers to some frequently asked questions about how we work out what you will pay.


Do you take into account all my income?

We do need to know about all the income you receive, we take into account:

Most benefits, including:

  • State retirement pension
  • Income Support
  • Guarantee Credit part of Pension Credit

other income such as money from:

  • private pensions
  • annuity income
  • rental income from property
  • maintenance allowance

We ignore:

Income from any wages or earnings that you receive if you have a job and some benefits, such as the:

  • mobility component of Disability Living Allowance
  • savings part of Pension Credit


What about disability benefits?

Disability-related benefits are:

  • Attendance Allowance
  • Constant Attendance Allowance
  • the care component of Disability Living Allowance
  • the Severe Disability Premium of Income Support
  • Exceptionally Severe Disablement Allowance and Personal Independence Payments

We include these when we work out how much you will contribute except the Disability Premium of Income Support.

However, you can keep a set amount each week of the following to cover expenses you may have because of your disability or health condition:

  • Attendance Allowance
  • Disability Living Allowance Care Component or
  • Personal Independence Payment


How will you work out how much I will have to pay?

We look at your income, savings and expenditure. We work out your charges by:

  • Adding together all of your income
  • Taking off any income and benefits that are ignored, such as earnings
  • Taking off all allowable expenditure and disregards
  • Taking away a Basic Living Allowance

The amount left (your assessable income), is the maximum we will ask you to pay.

The actual amount you pay each week will be the lowest of the following:

  • Your assessable income. This may be £0.00
  • The full cost of the service
  • The maximum charge (currently £200 per week)


What about my savings?

We ignore a proportion of your savings. The amount we ignore is set annually by the Government.

If you have more than this, we add £1 a week to your income for every £250 over this amount that you have. This will affect how much you will pay.

If your savings are more than £23,250 you will have to pay the full cost of your support up to a maximum of £200 per week.

To find out how much of your savings will be treated as income, follow the link below:

Capital Tariff Income Table



When I have paid for my support, how will you know that I have enough money left to live on?

When we work out how much you have to pay we disregard or "ignore" a large portion of your income to ensure that you can pay for your day to day living expenses. This is called a basic living allowance.


Is there any limit to what you can ask me to pay?

The most we can ask you to pay is the full cost of your support up to a maximum of £200 per week


How to get in touch

You can contact the Financial Assessment Charging Team directly on 0203 373 1184. They are available Monday - Friday 9am to 5pm

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