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Equipment to help you

Equipment may help if:

  • sight or hearing loss
  • physical or learning disabilities
  • frailty or illness

is making it difficult for you or the person you care for to carry out everyday activities such as:

  • bathing
  • managing the stairs
  • frailty or illness

Sometimes these items are all that is needed to help you to maintain your independence and quality of life.

Examples of equipment that is available include:

  • chair raisers are available to increase the seat height of a chair to take the strain out of sitting down or getting up from your chair
  • a stair rail can help you safely get up and down stairs or a grab handle to hold onto when managing steps.
  • a simple bed rail can help you to sit up in bed
  • a bath lift or hoist to make transfers at home safer
  • a bath board and seat help you to get in and out of the bath safely
  • an adaptation to your home, such as a ramp, stair lift or level access shower will make it easier to use your home safely
  • a personal alarm often worn round the neck to call for help when you need to. This type of equipment is often referred to as telecare
Telec​are - more information

How do I get Equipment?

If you think you need equipment or minor adaptations to your home, you may prefer to make your own arrangements. You can purchase these yourself directly from retailers such as:

  • local pharmacists
  • some supermarkets
  • mobility outlets

The Disabled Living Foundation (DLF) has a good range of information and guidance about the type and range of equipment that is available and where to purchase it.

Alternatively you can contact the Access to Adult Social Care Team (see contact details at the bottom of this page) and we will discuss your difficulties and possible equipment solutions.


If you think you might need a larger piece of equipment or an adaptation to your home then we will need to carry out an assessment.

Home adaptations include works such as:

  • widening doorways
  • fitting a concrete ramp
  • making changes to your bathroom

Home adaptations will help you to carry out daily activities more easily and safely.

Home adaptations - More information

What is an assessment?

After an assessment you may be given a prescription for items of equipment that may help you.

Assessments - more information

You, a friend, family member or carer can then take the prescription to an accredited retailer of your choice.

Prescriptions for equipment - more information

How much does it cost?

This will depend on the equipment or adaptations required. Some of the most popular items, for example, a bath board, bath seat or raised toilet seat will cost around £25.

A wheeled kitchen trolley (helpful to take drinks or meals from the kitchen to your living area safely) costs around £60.

More complex equipment (such as a bath lift) or larger adaptations will cost more and we would need to assess what you need before we can advise you further.

Can I get help with the cost?

If you choose to purchase any equipment yourself, you will be responsible for the full costs of whatever you decide to buy.

If you know what equipment you need, many local retailers are now stocking equipment and you can purchase it directly from them:

  • pharmacists
  • mobility shops
  • Tesco
  • Asda
  • Argos
  • Co-op
  • Boots
  • Halfords
  • B&Q
  • many others

Some websites sell equipment directly but we recommend that you try before you buy to ensure that you can use the equipment and that it's suitable and safe for your home environment.

However, if following your assessment we agree that you need equipment to make your day to day living easier, then we will fund the cost of the equipment that meets your need.

Useful Contacts

The Disabled Living Foundation

The Disabled Living Foundation (DLF) provides expert and impartial advice to help you find the equipment to assist in the everyday tasks essential to independent living.

Address: 4th Floor, Jessica House, Ground Floor, Red Lion Square, Wandsworth High Street, London, SW18 4LS
Call: 0300 999 0004, 9am - 5pm, Mon-Fri

Ask Sara

The DLF has developed a resource called Ask Sara to help you find the advice and equipment needed to make your daily living easier.

A range of questions will help you to pin point what you find difficult and suggest items that may help you.

RIDC (Research Institute for Disabled Consumers)

RIDC is a consumer website for older and disabled people, which has helpful reports to guide customers when buying or receiving services.

Independent Living

Free impartial information about products and services to help with mobility and independence.

How to get in touch

The Access to Adult Social Care Team is the first point of contact for all referrals and general enquiries:

Access to Adult Social Care Team
Call: 0208 430 2000 Option 2
Text phone:18001 020 8430 2000

Opening hours
Mon-Thurs 9am-5pm
Friday 9am-4:45pm

When you contact us we'll discuss your situation over the phone to talk about your needs and discuss what is available to help you.

Please contact Enabled Living Healthcare on 0203 373 2222 if you already have equipment that has been provided by Newham and wish to return it because:

  • you no longer need it
  • it is faulty
  • it no longer meets your needs
Enabled Living Healthcare - more information

If you have equipment that no longer meets your needs because your needs have changed please contact the Access to Social Care Team for a reassessment.

Request an assessment

For a list of organisations that provide Equipment services in Newham, click on the directory link below and enter your postcode:

Equipment and telecare in Newham