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Taxi-card and Dial-a-ride

If you find it difficult to use public transport due to a disability or mobility problem, there are a number of ways to get you out and about.

London Taxicard

Taxicard is a scheme that provides subsidised transport for people who have serious mobility impairment and difficulty in using public transport.

The scheme is paid for by your Local Authority and Transport for London. It is administered on their behalf by London Councils.

Taxicard holders make journeys in licensed London taxis and private hire vehicles.

You can book the taxi by phone, online or through the booking App.

Your Local Authority subsidises a journey up to a maximum amount per trip and you will have to pay the balance.

Taxicard holders will always pay a minimum contribution towards the fare.

You can use your Taxicard anytime, 24 hours a day, 365 days of the year, subject to taxi and private hire vehicle availability.

For more information on how to apply and details on the subsidy/ minimum contribution visit the London Councils Website.

London Councils website

If you have queries contact:
London Taxicard
Address: London Councils, 59 ½ Southwark St, SE1 0AL
Phone: 0207 934 9791


Dial-a-free service operated by Transport for London.

You have to be a member to use Dial-a-Ride, membership is free.

You are automatically eligible for membership if you are:

  • A Taxicard member
  • Getting the Higher Rate mobility Component of Disability Living Allowance
  • Getting the Standard or Enhanced Mobility Rate of the Personal Independence Payment(PIP)
  • Registered blind or partially sighted
  • Aged 85 or over
  • Getting a War Pension Mobility Supplement

For more information and apply to visit the Dial a ride website:



Your local taxi company is another way of getting out and about safely if you are unable to use public transport.​​