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What is Dementia?

Dementia is the gradual loss of mental abilities such as:

  • Thinking
  • Reasoning
  • Remembering

It is not a disease, but displays symptoms such as:

  • loss of memory
  • confusion
  • changes in personality, mood and behaviour

that may accompany some diseases or conditions affecting the brain.


  • Usually affects older people
  • Becomes more common with age (most people who develop dementia are over 60
  • Can develop in younger people
  • Is not normal part of growing old (most older people never develop dementia)

What help is available?

If you are worried about your memory, contact your GP and they will be able to identify if you have some form of cognitive impairment.

They may

  • give you more information about the support available to people with memory related problems
  • refer you to a Memory Clinic for diagnosis

Newham Memory Services

Newham Memory Services provides:

  • specialist assessment and diagnosis by doctors and other specialists
  • treatment to help the person with dementia remain independent in the community
  • sign posting to other services if needed, including support for carers.

Newham Memory Services
First Avenue Resource Centre
103 First Avenue
E13 8AP
Call: 0208 821 0900

Newham New Deal Partnership

Newham New Deal Partnership provides information, advice and support to people with dementia and memory problems and their carers. Services include one-to-one and group support plus specific support for younger people with dementia.

To access this service you can contact Newham New Deal Partnership directly or ask a health or social care professional to provide a referral.

Newham New Deal Partnership
Call: 0207 366 6343

For more information, you can also contact National Dementia Helpline on 0300 222 11 22.

Help for Carers

As well as support offered by Newham New Deal Partnership there are a number of other sources of support for carers of people with dementia. You can find more information for carers in our section about being a Carer.

Carers - more information

How to get in touch

If you are still unsure where to get help then please contact the Adult Social Care Access Team:

Access to Adult Social Care Team
Call: 0208 430 2000 Option 2
Text phone:18001 020 8430 2000

Opening hours
Mon-Thurs 9am-5pm
Friday 9am-4.45pm

When you contact us we'll discuss your situation over the phone and give you any relevant advice or information. If appropriate, we will follow this up with a visit to your home to talk about your personal and practical needs and to discuss what help is available.